Allison Totorica
Founder of CQ Taxation Services & Principal
Hi, I’m Allison Totorica, the Founder of CQ Taxation Services. My accounting career started in 2001 and I have been specializing in individual and business taxation since 2013. I have completed the Bachelor of Accounting with CQU (among other qualifications in Business and Accounting over the past 24 years), and I am a full member and qualified Public Practicing Accountant with the Institute of Public Accountants. I am the Firm’s Registered Tax Agent and I am also a Justice of the Peace (Qualified). I am now undertaking the CA ANZ Chartered Accountant program and look forward to the day I finally complete!
My passion lies with accounting and taxation and I love nothing more than helping my client’s understand tax matters and their individual tax position. I strive to work closely with each and every client to ensure there are no questions left unanswered. I started the business with the intention of providing expert knowledge and great service at the best price equally available to every taxpayer.
I love our community here in Gladstone! Previously I have volunteered my time as the Secretary on the Board of Calliope & Gladstone Community Bank® Branch of Bendigo Bank, and as the Treasurer of Gladstone Women’s Health Centre. Here at CQ Taxation Services, we regularly donate to local charities and events in and around the Gladstone region.
On a personal note, I am married to Chris and have four children, my youngest two are still both at home. I am a proud Gladstone business owner and support small business in our region and beyond.
Sarah
Senior Accountant
Sarah joined CQ Taxation Services in 2021
Hi, I’m Sarah! I began my accounting and taxation career back in 2007 and have gained exceptional experience and skill since being trained to pay high attention to detail and cross-checking source documents. I love working with all types of entities, especially business clients and enjoy tax planning to help them achieve the greatest tax benefit.
I am a qualified CA Accountant, completing the Bachelor of Commerce (Accounting) in 2010, and have completed the Graduate Diploma of Chartered Accounting with CA ANZ in 2013. I am lucky enough to work from home and feel very much apart of the CQ Tax Team no matter where I am working from.
I am a mum of two boys and enjoy spending my spare time with my partner and children.
Louise
Office Manager & Bookkeeper
Louise joined CQ Taxation Services 2017
Hi I’m Louise and I work closely with Allison as the Office Manager and I’m also the Bookkeeper of the Firm. I started as an administration assistant at CQ Taxation Services in July 2018, and through Allison’s training and guidance, I am now fully competent in all areas of bookkeeping. I am currently undertaking the Certificate IV in Bookkeeping and Accounting with CQU to formalize my experience and skill.
I have over 10 years in customer service and office administration experience and have a passion for providing exceptional customer service. I strive towards excellence and take pride in cultivating strong relationships with our clients which aligns in perfectly with the CQ Taxation Services culture of providing the highest level of service; this makes it easy to go to work every day.
Personally, I have 2 young boys, Jayden who started school in 2022 and Finn who was born in November 2020, so my weekends are usually spent taking them on little outings with my partner and our 2 dogs! We love camping, fishing, heading to the beach or parks, and really don’t mind a quiet weekend in either.
Shona
Receptionist & Administrator
Shona joined CQ Taxation Services 2025
Hi, my name is Shona and I joined the CQ Taxation Services team as a Administration support in February 2025. I am looking forward to undertaking Certificate III in Business during the next year with the support of the Firm. I look forward to furthering my knowledge within the company and expanding my career in Bookkeeping and Accounting.
My role in the Firm is full of diversity and I am also enjoying being the director of first impressions both on the phone and in the office and I enjoy being able to help our clients with their initial inquiries and bookings. I assist in the initial preparation of client paperwork and personal details for our Accountants, and I love that the staff here at CQ Tax genuinely care about our clients and want to help them.
On a personal note, I am engaged to be married and have a beautiful little man born in March 2024. My weekends are spent off with my partner for power boat racing and having adventures with my family.
Kylie
Tax Consultant
Kylie joined CQ Taxation Services 2024
Kylie joined CQ Taxation Services as a Tax Preparer in January 2024 and has worked extensively in bookkeeping and administration after entering the accounting industry 13 years earlier.
Having worked in accounting firms earlier in her career, Kylie has a passion for accounting and learning, and is enjoying preparing client tax returns and assisting them in understand their taxation matters. Kylie is currently undertaking a dual Bachelor Degree with CQU (Bachelor of Business Major in Accounting & Financial Planning) and is looking forward to developing her skill and knowledge of business taxation.
Kylie has been a Gladstone local since 2012 and has 3 children. Kylie regularly volunteers her time at her children’s school and in her spare time, loves spending time with her children as well as doing puzzles.
Brenda
Contract Tax Accountant
Brenda joined CQ Taxation Services 2025
Brenda joined CQ Taxation Services as a Contract Tax Accountant to assist in the preparation of Financial Statements and Tax Returns. Brenda has more then 20 years Accounting experience and has owned a successful accounting practice, selling a few years ago for flexible work-life balance.